SHIPPING & RETURNS

MAI Comb Scalp Applicator Return Eligibility Policy

We stand behind the quality of MAI Comb products and aim to ensure your complete satisfaction. If you are not fully satisfied with your purchase, please review the following return policy.

 

Non-Returnable Item:

Due to the personal nature of our products, MAI Comb Scalp Applicators are non-returnable once used. For hygiene and safety reasons, we cannot accept returns or exchanges on any applicator that has been opened, used, or tampered with.

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MAI Comb Scalp Applicator Return Policy

• Return Shipping:

1. Return shipping costs are the responsibility of the customer unless the product is damaged or defective upon arrival.

2. We recommend using a trackable shipping method to ensure the safe return of your product.

• Refunds:

1. Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days.

2. Shipping costs are non-refundable unless the return is due to a product defect or error on our part.

3. Sale items, gift cards, and promotional items are final sale and cannot be returned or exchanged.

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Thank you for choosing MAI Comb. We value your satisfaction and encourage you to reach out with any concerns before using the product. We appreciate your understanding of our commitment to providing safe and high-quality products